Pagio Terms of Service & Policies

Acceptance of Terms

By accessing or using Pagio ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

Service Description

Pagio provides a platform for document discovery, sharing, and social interaction around documents. Our services include document scanning, sharing capabilities, and community features that allow users to connect through shared interests in documents and content.

User Accounts

• You must be at least 15 years old to use Pagio. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
• We reserve the right to suspend or terminate accounts that violate these terms or engage in harmful or illegal activities.
• You may not use another user's account without their express permission.

User Content

• You retain ownership rights to the content you create and upload to Pagio.
• By uploading content, you grant Pagio a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, and display such content for the purpose of operating, developing, and improving our services.
• You are solely responsible for the content you upload and share, and you represent and warrant that you have all necessary rights to such content.
• Pagio does not claim ownership over your content, but we reserve the right to remove content that violates these Terms or applicable law.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Upload, post, or share content that is illegal, infringing, defamatory, obscene, pornographic, or otherwise objectionable
• Harass, abuse, harm, or advocate harassment or abuse against any person or group
• Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
• Attempt to gain unauthorized access to our systems, user accounts, or computer systems
• Use automated means (such as bots, scrapers, or spiders) to access our services without our express permission
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Violate any applicable local, national, or international laws or regulations
• Upload or transmit viruses, malware, or any other malicious code

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PAGIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PAGIO, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE
• ANY CONTENT OBTAINED FROM THE SERVICE
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in South Africa.

Information We Collect

Information You Provide

• Account Information: Username, email address, and hashed password during registration
• User Content: Documents, files, comments, and other content you upload to the Service
• Communications: Information you provide when contacting our support team

Information Collected Automatically

• Usage Data: Information about how you interact with our Service, including features used, time spent, and actions taken
• Device Information: Device type, operating system, browser type, and IP address
• Log Data: Server logs that may include information like your IP address, browser type, and pages visited

How We Use Your Data

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To authenticate your account and provide secure access to the Service
• To store and process documents you upload
• To communicate with you about updates, security alerts, and support messages
• To detect, prevent, and address technical issues and security vulnerabilities
• To personalize your experience and provide content recommendations
• To comply with legal obligations and enforce our terms

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Passwords are securely hashed using industry-standard algorithms
• Uploaded documents are protected with access controls
• Local processing occurs on-device when possible to minimize data transfer
• We use encryption for data in transit and at rest where appropriate
• Regular security assessments and monitoring are conducted

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your account information through your account settings
• Deletion: You can request deletion of your personal information by contacting us
• Objection: You can object to certain processing of your personal information
• Portability: You can request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at pagio.app@gmail.com.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will remove your personal information from our active databases but may retain certain information for legitimate business purposes or as required by law.

Respect for Intellectual Property

Pagio is committed to protecting the intellectual property rights of creators, artists, and rights holders. We comply with applicable copyright laws, including South Africa's Copyright Act No. 98 of 1978 and the Electronic Communications and Transactions Act No. 25 of 2002.

Your Responsibilities

• Only upload content that you have created yourself or for which you have obtained all necessary rights, licenses, and permissions
• Respect copyright and other intellectual property laws
• Do not share copyrighted material without proper authorization from the rights holder
• Understand that "fair dealing" exceptions in South African law are limited and specific - do not rely on them without proper legal advice
• Remember that giving credit to the original creator does not substitute for obtaining permission

Reporting Copyright Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through our Service, please send a written infringement notice to pagio.app@gmail.com that includes the following information:

1. Your contact information (name, address, telephone number, and email address)
2. A detailed description of the copyrighted work that you claim has been infringed
3. The specific URL or location of the allegedly infringing material on Pagio
4. A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
5. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf
6. Your physical or electronic signature

We may be unable to process incomplete or improperly formatted notices.

Response Process

Upon receipt of a valid copyright infringement notice, we will:

• Promptly acknowledge receipt of your notice
• Expeditiously remove or disable access to the allegedly infringing content
• Notify the user who posted the content and provide them with a copy of the infringement notice
• Terminate repeat infringers in appropriate circumstances

Counter-Notification

If you believe that your content was removed or disabled as a result of mistake or misidentification, you may send a counter-notification to pagio.app@gmail.com containing:

1. Your contact information (name, address, telephone number, and email address)
2. Identification of the material that was removed or disabled and its location before removal
3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification
4. A statement that you consent to the jurisdiction of the South African courts in your judicial district
5. Your physical or electronic signature

If we receive a valid counter-notification, we will forward it to the original complainant. If the complainant does not file a court action within 10 business days, we may restore the removed content.